The cabin was very clean,stocked very well and just a great experience all round.
I am sure to visit next time. Excellent location for A breeze.
Customer service was great. The cabin was great. Housekeeping was lacking. Though the cabin was generally clean, a better job of dusting was needed on surfaces and floors. And disappointingly, the French door windows with the incredible view were very dirty. A simple cleaning of these would have made a big difference and taken little time. Additionally, the outdoor dining table surface was dirty. It did not appear to have been cleaned for some time. Again, this takes little time (I did it in about 3 minutes, but do not expect to have to do this). I would hesitate to rent again from American Mountain or recommend based on cleanliness standard, though would really like to based on customer service and the cabin itself. Fortunately, housekeeping can be improved upon.
It was great. Will definitely rent again. Cabin was clean.
The cabin was very clean and decorated very nice. Really enjoyed playing pool. A little disappointed in the view. We specifically chose A Breeze because of the mountain view, however the trees were very grown up and blocked our view. The trees also blocked the satellite, and we were unable to use our TV the first night. We did call to report the problem and the maintenance man did come out. It was too dark to trim the trees that night, but the maintenance man did come back the next day to trim the trees out of the way, and we were able to watch TV. The remote control was missing in one of the bedrooms, and the maintenance man brought another one to us. Addiionally both showers had a lot of mold in them.
Very friendly staff from check in to the late night call about the broken hot water handle. Everyone we came in contact with was great.
Wonderful the kids loved it I will be staying again 😃😃
The staff was great and very friendly. The check in went smoothly with no problems. The cabin was beautiful and very clean. The kitchen was fully stocked and we had plenty of towels for everyone. The view from both decks was breathtaking. I enjoyed my stay and certainly will visit again.
Very friendly , been going up for 5 years now and refuse to stay with anyone else!
Outstanding! Thank you Shane for taking care of my fender for me!
You guys could not have been any better if you had followed a script. Friendly, informative, very polite, fast and thorough. Every question answered, leaving no question. Towel exchange wasn't a problem at all. I even received a phone call to find out if I still had an issue with the television, that I reported a "controller" problem with. Something so small, was extremely impressive to me... Thank you for that. We LOVED your service from the, "Find me a cabin", to "Dishwasher's on, see you next year...". But if I could have permission, I'd like to mention something I didn't particularly care for. I read on the information pages, that I had 2 hours to report any damage seen when we arrived. Well, I did call to report a busted, lower, refrigerator handle, that I found under the kitchen sink. But, where do you draw the line? The felt on the pool table had big stain on it and I did not call. We never once took the cover off the hot tub, or use it. Now when that page worded like it is, It kind of makes me hope it works for the next guy, or it may appear I broke it. Now, don't take any of this in a negative way, Please!! Like I mentioned above, "We'll see you next year". (We Hope). Great Job guys!!! and... We Thank YOU!!! Keep up the good work Ken Clouse
We loved the cabin A Breeze, plenty of room and things to do. We could not have chosen a better cabin. The only thing anyone of us could have possibly complained about would be the fact that both bathrooms were located in the king bedrooms which meant during the night if you needed to go to the restroom you woke whoever was sleeping in that bedroom up, but this was really no problem for us we was just thinking it could be. And the 1st day we came up there was a raccoon right there at the cabin and the kids loved that.
Awesome folks to deal with! We've been using American Mountain Rentals for 5 years now, and will never do business with anyone else! They are so helpful, and will go beyond for their customers!!!